Barkiva Partners
Software for clinics and grooming studios.
One calendar for rooms, equipment, and doctors. Commissions worked out automatically. Every visit confirmed on WhatsApp.
What the system runs for you
The four parts of a practice that usually live in separate spreadsheets, a paper diary, and someone's phone.
Rooms and equipment scheduling
Surgery suites, X-ray, ultrasound, and bathing stations are booked together with the person using them, so nothing is reserved twice.
Staff commissions and payroll
Set base salaries and tiered commissions on consults, surgeries, or styling sessions. Month-end totals are ready without a calculator.
WhatsApp confirmations and reminders
Bilingual confirmations, a reminder the day before, and directions to the branch, sent through the official WhatsApp Business API.
Prescription diets and retail
Sell medical food, shampoos, and essentials from your clinic profile with delivery or in-branch pickup. Launching after scheduling.
Bookings taken from the message itself
A client writes or sends a voice note on WhatsApp. The system reads the patient, service, preferred doctor, and time, finds a free room, and replies. Sample conversations below.
Client's message
Hi, can I book an ultrasound and blood work for my dog Max tomorrow around 3 PM with Dr. Nora?
Works in Saudi and Gulf dialects as well as English. If something is missing, the client is asked one short follow-up question.
What the system recorded
- Patient
- Max, Golden Retriever, 3 years. Owner: Tariq Al-Harbi
- Room and time
- Ultrasound bay 2, tomorrow 15:00 to 15:40
- Specialist
- Dr. Nora Al-Zahrani
Reply sent on WhatsApp
Confirmed: Max is booked for an ultrasound and blood work tomorrow at 3:00 PM with Dr. Nora at the Al Malqa branch. Please keep Max fasting for 6 hours before the visit. Reply 1 to confirm or 2 to reschedule.
Set up for how each practice actually works
Room names, service lengths, and staff roles are configured per sector during onboarding.
Book consultation rooms, surgical suites, and imaging equipment against the doctors who use them, so a scan is never scheduled while the machine is busy. Prescription diets and follow-ups attach to the patient file.
Default rooms and stations
- Surgical suite
- Digital X-ray
- Ultrasound bay
- Consultation rooms
“Room clashes stopped the week we switched. Reminders go out on their own, and month-end commissions take minutes instead of an evening.”
Questions from clinic owners and managers
What practice managers, clinic owners, and studio directors ask before joining.
In short
Barkiva Partners gives veterinary hospitals, grooming salons, pet boarding resorts, and other appointment-based clinics in Saudi Arabia one system for the front desk and the back office. Teams schedule rooms and diagnostic equipment without double-booking, split staff commissions automatically, and send clients WhatsApp confirmations and reminders. Client messages, typed or voice, become confirmed calendar entries without a form, and invoices carry ZATCA Phase 2 QR codes.
What devices can our staff use?
The web console runs on reception desktops, and the progressive web app runs on tablets and staff phones with offline resilience. Native iOS and Android apps are scheduled for a later release.
Can it be used for human clinics or businesses outside the pet sector?
Yes. Resource scheduling, equipment allocation, staff commissions, and message-based booking are not tied to pets. Dental clinics, physiotherapy centres, aesthetic studios, and wellness spas run on the same system with their own room names.
How do the WhatsApp reminders work?
Barkiva connects to the official WhatsApp Business API. Once an appointment is booked, by your front desk or from a client message, the client receives an immediate confirmation, a reminder 24 hours before, and a 2-hour alert with directions and a one-tap reschedule option.
Are invoices compliant with ZATCA Phase 2?
Yes. Invoices are issued as Phase 2 electronic tax invoices with the encrypted QR code, your commercial registration number, and VAT number, ready for reporting and audit.
How long does migration of existing records take?
Our onboarding team imports client lists, doctor schedules, and room names within 24 to 48 hours, then runs a training session with your staff before go-live.
See it with your own rooms and staff
A 30-minute walkthrough set up with your branch, room names, and services. Setup is free, and a sandbox is included.
Email
info@barkiva.comOffice
Riyadh, King Abdullah Financial District